
Chief Revenue & Growth Officer; Member of Board of Directors
Experience & OperatorONE Relevance
Erika leads sales and business development for OperatorONE. She began her career at IBM, where she completed the company’s Global Sales School and spent 12 years serving financial-services clients in Chicago and on Wall Street. In 2011, she joined FICO and spent the next 15 years leading the company’s largest global banking relationship across North America, Europe, Asia-Pacific, Latin America, and the Middle East. She built and expanded executive partnerships while helping sophisticated institutions navigate complex technology and business-transformation initiatives. That experience is directly relevant to OperatorONE because the company is introducing a fundamentally different operating model—not selling another stand-alone product. Contractor owners must understand how disconnected processes, weak handoffs, inconsistent execution, and financial leakage affect their economics, and how transferring operating responsibility can change performance and enterprise value. Erika brings the experience to lead that conversation credibly. She learns how each prospective client’s business makes and loses money, translates OperatorONE’s full-scope model into a clear business case, and guides owners from initial education through partnership formation. Her focus is building and scaling OperatorONE while bringing the disciplines of world-class enterprise organizations to the home-services industry.
Erika completed IBM’s Global Sales School, spent 12 years serving financial-services clients in Chicago and on Wall Street, and spent 15 years leading FICO’s largest global banking relationship across North America, Europe, Asia-Pacific, Latin America, and the Middle East.
Education
- University of North Carolina Wilmington, Cameron School of BusinessBachelor of Science in Business AdministrationManagement Information Systems