About OperatorONE
Built to close the accountability gap.
OperatorONE exists because contractors do not need another point solution or another advisor. They need an operating partner prepared to carry the responsibility and be accountable for the result.
Why we exist
Activity is not performance.
Marketing can report leads. Contact centers can report calls. Dispatch can report schedules. Technicians can report completed jobs. Finance can report receivables. Yet no one may own the complete economic result.
OperatorONE brings institutional-quality people, standardized systems, technology, management discipline, and direct accountability to the complete contractor lifecycle.
Our operating principles
- Carry responsibility for the defined operating domain.
- Manage the lifecycle as one connected system.
- Deploy OperatorONE systems and standards consistently.
- Align decision authority with outcome accountability.
- Measure, learn, and continuously improve.
Leadership
Deep specialists. One operating team.
Contractor fluency, enterprise operating discipline, growth, finance, technology, and strategy—assembled around one accountable outcome.
Chairman & Chief Executive Officer
Lynn Wise
A rare skilled-trades operator who combines firsthand plumbing and heating ownership with IBM technology experience and a proven record of building scalable contractor operations.
Chief Operating Officer
Bob Shiflet
A senior enterprise-risk and operating leader with nearly three decades of experience building accountable, technology-enabled systems across complex global organizations.Chief Revenue & Growth Officer
Erika Wise
An accomplished technology and business executive with more than 25 years of experience leading enterprise sales, strategic partnerships, and global client relationships for major financial institutions.
Chief Financial Officer & Treasurer
Joe Williams
A CPA, transaction advisor, and former private-equity-backed contractor CFO who understands exactly how operating inconsistency becomes financial leakage, integration risk, and lost enterprise value.
Chief Technology Officer
Utku “Dave” Kaynar
A field-service technology builder focused on turning AI and workflow automation into practical operating capacity.
Chief Strategy Officer